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Your Pleasure, Perfected by Technology

Take Control of Your Pleasure with Innovative App-Enabled Toys

Frequently Asked Questions

Shipping and Delivery

How long will it take to receive my order?

Shipping times vary based on your location and the shipping method chosen. Standard shipping typically takes 10-25 business days, while expedited options are available at an additional cost.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on the destination.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

Returns and Refunds

What is your return policy?

For hygiene reasons, we do not accept returns on opened items. If you receive a defective product, please contact us within 14 days of receipt, and we will provide a replacement or refund.

How do I request a refund?

To request a refund, contact our customer service team with your order details and the reason for the refund. We will guide you through the process and issue a refund if eligible.

How long will it take to receive my refund?

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 3 days.Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.